These Payment Terms (“Terms”) govern your payments to AddEngineers (the “Company,” “we,” “us,” or “our”) for services rendered. These Terms are part of the overall Service Agreement or Contract between you (“Client,” “you,” or “your”) and the Company.
1. Fees & Estimates
1.1. All fees, charges, and rates quoted by us (in proposals, invoices, or contracts) are valid for a specified period (e.g. 30 days) unless otherwise stated.
1.2. Any estimates provided are non-binding and subject to change based on scope modifications, additional work, or unforeseen circumstances.
1.3. We reserve the right to revise fees if you request changes to the scope, specifications, deliverables, timelines, or resources.
2. Payment Schedule & Milestones
2.1. Unless otherwise agreed in writing, payments will be made according to the following schedule (or as set forth in the contract or proposal):
Advance / Upfront Payment: A portion (e.g. 20%–50%) of the total project value is due upon signing the contract or before commencement of work.
Milestone Payments: Subsequent portions are due upon reaching defined project milestones (e.g. after design approval, development completion, staging review, deployment).
Final / Completion Payment: The remaining balance is due upon completion of work and before final delivery or handover.
2.2. In case of recurring services (e.g. monthly digital marketing, support, maintenance), payments will be invoiced monthly (or as agreed), payable in advance (or within a defined number of days).
3. Invoicing & Payment Methods
3.1. We shall issue invoices (electronically or in writing) showing the amount owed, due date, a breakdown of services, and payment instructions.
3.2. Payment methods accepted may include bank transfer (NEFT, IMPS, RTGS, UPI), credit cards, online payment gateways, or any other method agreed in writing.
3.3. You must pay in the currency specified in the invoice (e.g. Indian Rupees), unless otherwise agreed.
3.4. If you fail to provide accurate payment information or delay payments due to errors or missing details, any resulting costs or delays are your responsibility.
4. Late Payment & Interest / Penalties
4.1. If any payment is not made by the due date, we reserve the right to charge interest on the outstanding amount (for example, 2% per month or the maximum legal rate permitted in your jurisdiction), calculated daily from the due date until actual payment.
4.2. If a payment remains overdue by more than 30 days, we may suspend performance of services, withhold deliverables, or terminate the contract, without prejudice to our rights to payment.
4.3. You shall also be liable to reimburse us for any costs, fees, or expenses (including legal and collection costs) incurred to recover overdue amounts.
5. Withholding & Disputes
5.1. You may withhold payment only for a portion reasonably disputed in good faith; you must provide written notice of the dispute within [e.g. 7–14] days of receiving the invoice, specifying the basis of dispute.
5.2. Any undisputed portion must be paid by the due date.
5.3. Disputes not resolved within [e.g. 30 days] may be escalated per the dispute resolution clause in the main contract.
6. Refunds & Adjustments
6.1. Unless expressly agreed otherwise, payments made are non-refundable.
6.2. If we overcharge you or you have a credit balance (due to scope reduction or error), we will apply the credit to future invoices or refund in accordance with our refund policy (if any).
6.3. In the event of termination by you for your convenience, we may be entitled to payment for all work completed up to the termination date, plus any non-recoverable expenses or losses.
7. Taxes & Duties
7.1. You are responsible for paying all applicable taxes, duties, levies, or other governmental charges arising in connection with the services or payments.
7.2. If required by law, we may withhold or deduct taxes from payments made to you, and you will cooperate in providing documentation (e.g. tax forms, certificates) to minimize withholding.
8. Suspension of Services
If payment is delayed beyond the due date (plus any grace period), we may suspend performance of services or delivery of deliverables until payments are brought current. We shall not be liable for any damages, costs, or losses incurred by you due to such suspension.
9. Ownership & Intellectual Property
(While not purely a payment clause, this often relates to deliverables & payments.)
9.1. You will have full ownership of deliverables or intellectual property only after all payments due under the contract are received in full.
9.2. Until full payment, we retain all rights, title, and interest in work products, source files, code, and deliverables.
10. Audit Rights
We may require you to allow a reasonable audit or inspection of records relevant to payments, invoices, and computing of fees to ensure compliance.
11. Force Majeure
In the event of force majeure delaying performance or payment obligations, the affected party shall notify the other in writing. Extensions of time or modified payment schedule may be agreed in writing.
12. Amendment & Waiver
No amendment or waiver of these Terms shall be valid unless in writing and signed by both parties. Failure by us to enforce a right is not a waiver of future enforcement.
13. Governing Law & Jurisdiction
These payment terms and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of [specify State/Country, e.g., India / Delhi / Haryana]. The parties submit to the exclusive jurisdiction of courts at [specify location, e.g., Gurugram or Delhi].